Nice, here’s your Replit Agent prompt for the 6-month journey (NEW + USED + nudges + advisor bridge).

Copy everything in the grey block into the Replit Agent:

⸻

Please update the file:

app/lia_rules.py

with the following 6-month end-of-term (EOT) journey structures.
Do not change any existing logic or functions – only:
	•	add or replace:
	•	LIA_EOT_6_OUTBOUND
	•	LIA_EOT_6_INTROS
	•	LIA_EOT_6_NUDGES

Make sure there is only one definition of each in the file when you’re done.

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1. Add / replace LIA_EOT_6_OUTBOUND

# 6-MONTH OUTBOUND MESSAGES (NEW + USED)

LIA_EOT_6_OUTBOUND = {
    "NEW": (
        "Hi [customer_name], it’s Lia from Lincoln Audi.\n\n"
        "You’re now around 6 months from the end of your agreement, which means this is the last window to secure a factory "
        "order and make sure your next car arrives before your current term finishes.\n\n"
        "Your current Audi is still performing strongly in the market, so it’s a great moment to look at your options. Audi "
        "has also released early loyalty contributions exclusively for existing customers, which could help you move into the "
        "best value version of your next car.\n\n"
        "Would you like me to put together an early upgrade option for you?"
    ),
    "USED": (
        "Hi [customer_name], it’s Lia from Lincoln Audi.\n\n"
        "You’re now around 6 months from the end of your agreement, so this is a good point to start planning your next steps.\n\n"
        "If you’re thinking of changing, we can still secure a factory order before the cut-off or look at some of our best "
        "value Approved Used options.\n\n"
        "Audi has also allocated exclusive loyalty support to your account if you choose to upgrade.\n\n"
        "Would you like me to explore some options for you?"
    ),
}


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2. Add / replace LIA_EOT_6_INTROS

# 6-MONTH FIRST-REPLY INTROS (NEW + USED)

LIA_EOT_6_INTROS = {
    "NEW": (
        "Thanks for getting back to me, [customer_name].\n\n"
        "With around 6 months left, this is the ideal time to look properly at what works best for you – especially as your "
        "current Audi still holds strong value and factory order slots are starting to close.\n\n"
        "The easiest way to make sure you don’t miss any opportunities is a quick visit to the showroom so we can run through "
        "the numbers and choices together.\n"
        "When suits you best?"
    ),
    "USED": (
        "Thanks for getting back to me, [customer_name].\n\n"
        "At this stage of your agreement, we can help you compare Approved Used, new, or even keeping the car – depending on "
        "what gives you the best value overall.\n\n"
        "A quick visit to the showroom will let us confirm your part-exchange value and show you the options clearly so you "
        "can decide in your own time.\n"
        "When’s good for you to pop in?"
    ),
}


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3. Add / replace LIA_EOT_6_NUDGES

# 6-MONTH NUDGE SEQUENCE (NEW + USED)

LIA_EOT_6_NUDGES = {
    # NEW – 6 months
    "NUDGE_1_6_NEW": (
        "Hi [customer_name], just checking in – factory order slots are getting tighter now we’re around 6 months from the end "
        "of your agreement.\n"
        "If you’d like, I can pull together some options to make sure your next car arrives in time."
    ),
    "NUDGE_2_6_NEW": (
        "Hi [customer_name], I’ve had another look at your details – your current Audi is still in a strong position in the "
        "market, which can really help with the figures.\n"
        "If you want, I can show you the best value options that keep things comfortable on the monthly payment."
    ),
    "NUDGE_3_6_NEW": (
        "Hi [customer_name], I don’t want you to miss the factory order cut-off.\n"
        "If now isn’t a great time to message back, I can ask one of our specialists to give you a quick call and talk you "
        "through your options – no pressure, just a clear view of what’s possible.\n"
        "Would you prefer a call?"
    ),

    # USED – 6 months
    "NUDGE_1_6_USED": (
        "Hi [customer_name], just a quick check-in – now we’re about 6 months from the end of your agreement, it’s a good "
        "time to look ahead without any last-minute rush.\n"
        "If you’ve got an idea of what you’d like next, I can start lining up some suitable options for you."
    ),
    "NUDGE_2_6_USED": (
        "Hi [customer_name], I’ve rechecked your profile and there may be loyalty support available that we can use – either "
        "towards another Approved Used Audi or to see how a new model compares.\n"
        "Would you like me to put together a couple of examples?"
    ),
    "NUDGE_3_6_USED": (
        "Hi [customer_name], happy to help whenever it suits you.\n"
        "If you’d rather talk it through, I can arrange for one of our advisors to give you a quick call and go over your "
        "early upgrade options and what might fit best.\n"
        "Would you like me to organise that?"
    ),
}


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Important:
	1.	Remove or replace any existing LIA_EOT_6_OUTBOUND, LIA_EOT_6_INTROS, and LIA_EOT_6_NUDGES so there is only one definition of each.
	2.	Keep all other dictionaries and functions in lia_rules.py unchanged.
	3.	Ensure the file still has valid Python syntax and that the dashboard server starts without errors.

⸻

Once the agent has applied this, we can:
	•	Add the 3-month journey next,
	•	Or build the mapping logic so the right templates are picked automatically based on payments_remaining and product_type (NEW / USED).