Open app/templates/dashboard.html and replace just the
block with this:

Retention Overview

{% if latest %}

Contact Rate

{{ "%.1f" | format(latest.contact_rate or 0) }}%

From {{ latest.total_contacts }} contacts

Reply Rate

{{ "%.1f" | format(latest.reply_rate or 0) }}%

Replies: {{ latest.total_replies }}

Retention Pen

{{ "%.1f" | format(latest.retention_pen_pct or 0) }}%

Drop-off total: {{ latest.drop_off_total }}

Latest month: {{ latest.month_key }}

6-Month KPI Trend

Contact, reply, and retention pen %

Retention Pen – Next 60 Days

Sample of customers in final payments window

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{% else %}

No data yet – upload your first VWFS snapshot to vwfs_snapshot.

{% endif %}