This is a great start – the new lia_conversations.html and lia_conversation_detail.html are very close to the LIA v1 spec.

I’d like you to refine these two screens before we move on to Appointments/Reporting.

1) Conversations inbox (lia_conversations.html)

Please enhance each row with:

Campaign name:

Add a small chip for conv.campaign_name so I can see which bespoke campaign a conversation belongs to.

Advisor name (if available):

If the API returns conv.advisor_name, show this in grey text (e.g. “Advisor: Sarah D.”).

Appointment status formatting:

Instead of showing the raw conv.appointment_status, map it to nice labels:

INVITED → “Invited”

BOOKED → “Booked”

ATTENDED → “Attended”

NO_SHOW → “No-show”

CANCELLED → “Cancelled”

If conv.next_appointment is present, show it as something like “Booked – Tue 02 Dec, 10:30” rather than just the status code.

The existing filters (Active & Recent, Escalated, Awaiting, Paused/DNC, stage filter, search, pagination 25/page) are good – please keep those.

2) Conversation Detail (lia_conversation_detail.html)

Please extend the left T-card and header to match the spec:

Header strip:

Add customer.campaign_name as a small campaign chip.

Add advisor text if available, e.g. Advisor: {{ customer.advisor_name }}.

T-card finance panel:

Keep True Equity and Current Payment.

Add:

customer.tco_payment shown as “TCO payment”.

Equity trend chips if you have the fields, e.g. equity_trend_1m, equity_trend_3m, equity_trend_6m rendered as small up/down value chips.

Appointments block:

Under “Next appointment”, add a simple “Past appointments” list using something like customer.past_appointments (date • Visit/Call • Attended/No-show/Cancelled).

Tabs:

Keep Overview and Notes.

Add a third tab: History or Full chat history.

For now this can reuse the current messages list or a placeholder.

Later we’ll connect it to a “previous conversations” endpoint.

Notes tab:

Render any existing notes from customer.notes if that field exists.

Add a basic notes textarea + “Save note” button that POSTs to a notes endpoint (you can stub the API if needed for now).

Please don’t change the core behaviour (status banner, message bubbles, reply box, pause/resume, resolve endpoints) – those are working well. This task is mainly about exposing campaign, advisor, richer finance info, and appointments/history in the UI.